Your Questions, Answered: 24/7 Access

Your safety comes first—always. Whether you’re working out during staffed hours or late at night, we’ve built multiple layers of protection into our space so you can train with confidence.

    1. Use the scan box on the right side when entering the vestibule.

    2. Once scanned, the door will unlock automatically.

    3. To exit, press the button on the left or wait for the motion sensor to open the door.

  • Green and Blue members have 24/7 access to the gym with an active membership in good standing (no past-due balances).

    White members are permitted during staffed hours. (M-F 7a-10p & Sa/Su 9a-5p)

    Healthcare, Gray, and Orange members are limited to the following hours (M-F 5a-10p & Sa/Su 7a-6p).

  • The gym will be staffed from:

    Weekdays: 7am - 10pm

    Weekends: 9am - 5pm

  • Guests are allowed only during staffed hours and must check in with staff at the front desk.

  • No, this is considered a tailgating violation.

    Tailgating violations are handled as follows:

    1. First offense: Email warning

    2. Second offense: $50 fee and email notification

    3. Third offense: Membership termination

  • Yes. We take member safety seriously. During unstaffed hours, the gym is supported by:

    • Safety pendants available at the front

    • AI-enabled security cameras that can dispatch emergency services

    • Locked, controlled-access doors

    • A manager on call 24/7

  • At this time, all retail items are secured and locked up after staffed hours.